Digistorm Insights

2024, you've been a treat!

Written by Clayton Papillon | Nov 27, 2024 3:31:38 AM

2024 has been a whirlwind for Digistorm in the best possible way, filled with hard work, inspiring challenges and plenty of celebrations. From refreshing our logo to improving our products, we've been busy making big strides — and so have our customers! 

A lot of hard work from our product team 

Enhancing our products to suit the new needs of our schools is always a high priority for Digistorm. This year, we added 65 new features to Funnel, streamlined our Websites packages to offer more choices to schools of all sizes, and migrated our Apps and Websites to future-proof platforms. Across all our products, we worked on integrations with more top-notch platforms, including our friends at Veracross. These efforts have paid off, especially in North America, where we've seen a stack of new schools join our community.  

Endless effort from our Customer Support champions 

Like every year, supporting our clients has been a huge focus through 2024. This year, we doubled our support team, halved our response time to less than five hours, and increased live support availability to 18 hours a day. These improvements ensure we’re readily available to jump in and work our magic when our schools need us.  

Internal growth and bit of bonding 

Internally, we've grown our Australian team to an impressive 72 employees, taking us a long way from our humble beginnings of two friends in a garage. We've also engaged in various team-building activities, from charity push-ups to office Olympics, which saw us planking, jumping and crashing office chairs. Despite the flexibility of our work, the office remained a hive of activity, enjoying visits from dogs, babies, schools and partners.  

Celebrating the successes of our schools 

While we've achieved a lot as a business, the real highlight of 2024 has been the success of our schools. Our customers have been dedicated to maximising their use of Digistorm products, completing 588 hours of Digistorm University sessions, reading 65,916 Insights articles and watching over 1,000 episodes of The Admissions Club. This enthusiasm for learning has inspired us to keep building out our library of resources. In other numbers, we had 245 attendees participate in our in-person workshops, and 41 schools shared their valuable wisdom in our BETA groups. 

Record-breaking engagement

Our schools have been busier than ever, breaking records for all of our products. Across our schools, we saw 32 new websites, 292,000 enrollment applications and a whopping 97 million app push notifications. Something tells us you’re all in need of these Christmas holidays! 

2025 — we're ready for you!

As we wrap up 2024, we're incredibly grateful for the partnerships we've formed with our customers and the inspiring work we get to do on a daily basis. We look forward to continuing this journey and helping schools achieve even more in 2025. Thank you for being a part of our community. Here's to another year of growth and success!